Some of my duties and accomplishments as sales representative included:

• Answered inbound sales calls – new orders, renewals, verifications
• Met sales quotas and performance benchmarks
• Understood the online needs and challenges of small businesses
• Consulted customers on hosting best practices and products/services that will help them achieve online success
• Evaluated customer needs and proved valuable information regarding search engine optimization and marketing strategies
• Provided excellent customer service (including basic technical support)
• Met all attendance requirements for shift coverage
• Sold with integrity

Some of my duties and accomplishments as Strategic Marketing Manager:

• Utilize a customer-focused selling process to identify needs and goals of potential customers.
• Own the entire sales cycle- including aggressive prospecting, qualifying leads, and closing sales opportunities using a variety of sources.
• Demonstrate product information and features via phone, web, and in-store efforts.
• Show the value of using DealerSocket technology and consulting services.
• Establish relationships with automotive dealerships within your assigned territory.
• Meet and exceed individual daily, weekly, and monthly targets and goals.
• Utilize Salesforce to internally track all activities.

Some of my duties and accomplishments as Marketing Coordinator included:

• Designed and managed the rebuild of our main website elevationsolar.com
• Developed and executed strategy, projects, campaigns, and advertising
• Managed PPC and SEO campaigns through 3rd party companies
• Developed a web presence for our newly formed company
• Created a positive web presence on sites such as; Yelp, Better Business Bureau, Angie's List, etc...
• Designed print and online sales materials for door-to-door representatives to use in their sales process
• Coordinated with vice president and president of sales to ensure new markets with appropriate materials and assets
• Prepared weekly briefs of marketing progress
• Ensured maximum coverage of brand events, conferences, sponsorships, and similar activities with our real estate affiliate team
• Managed and optimized social advertising by maintaining a budget, and developing ads in conjunction with brand campaigns
• Educated and sold solar systems to customers in Gilbert Arizona

Social Marketing Coordinator
January 2014 - January 2015
Orem, Utah

Some of my duties and accomplishments as Social Marketing Coordinator included:

• Under direction of brand leadership, developed and executed social media strategy, projects, campaigns, and advertising
• Owned the company blog including generating original posts and coordinating content by contributors and vendors
• Coordinated with channel managers and ensured we maximize coverage and exposure of events, conferences, sponsorships, campaigns, etc
• Managed a comprehensive social marketing calendar and schedule
• Prepared briefs for creative teams and served as primary stakeholder for projects related to the social channel
• Wrote and published original and curated posts on official social networks
• Managed and maintained YouTube channels for all three sister brands
• Ensured maximum coverage of brand events, conferences, sponsorships, and similar activities
• Oversaw SONAR response and monitored engagement activities to ensure fast, personal, quality responses that properly represent brand
• Managed and optimized social advertising by maintaining a budget, and developing ads in conjunction with brand campaigns

SONAR Supervisor
August 2013-January 2014
Orem, Utah

After a year working at Bluehost in the Sales Department I was invited by Paul Mosley (Marketing Director) to start listening and engaging with customers via Social Media. I setup tools to hone in on all of the social channels and began monitoring some of our sister brands. The objective and purpose behind SONAR was to build a team of customer service agents to engage quickly and tactfully with customers on Social Media. 

I was offered a leadership role in SONAR and built up a team of Social Media representatives for Bluehost and various sister companies within EIG. 

Some of my duties and accomplishments as SONAR Supervisor included:

• Monitored social activity via Hootsuite through channels and keywords created
• Created a channel of communication to interact with SONAR representatives
• Managed support operations
• Designed functioning spreadsheets to monitor progress and quality assurance
• Determined brand voice and regulated SONAR representative responses
• Emailed news updates and helpful tips to the teams
• Reviewed all social media sites and tracked progress
• Discussed operations with brand communications specialists
• Encouraged goodwill with customers through "thank you" campaigns
• Generated leads for sales and affiliate teams via Google Docs
• Cleaned up official brand pages of any negative dialogue
• Managed any crisis by relaying information to reps and enterprise brand (EIG)  from command center

Some of my duties and accomplishments as sales representative included:

• Answered inbound sales calls – new orders, renewals, verifications
• Met sales quotas and performance benchmarks
• Understood the online needs and challenges of small businesses
• Consulted customers on hosting best practices and products/services that will help them achieve online success
• Evaluated customer needs and proved valuable information regarding search engine optimization and marketing strategies
• Provided excellent customer service (including basic technical support)
• Met all attendance requirements for shift coverage
• Sold with integrity